One Call to City Hall - Dial "311" 311 is the number to call for ALL city service needs such as reporting a sanitation violation, removing an abandoned vehicle, repairing a pothole, cleaning a clogged storm drain, removing grafitti, schuduling a bulk trash pick up, cleaning an alley, replacing a street lamp and more! After you have reported your issue through 311 you may follow up with the specific city department that is involved. Clik here for a list of city offices and phone number. Remember, you still must call "911" in an emergency situation or for minor crimes, drug dealing, trespassing on steps, loitering or prostitution.